HELP
Support
Stuck, found a bug, or have an idea? Write to us and a real person will reply, usually within two working days.
Getting an accurate speed
- Side-on: put the phone on a stand, turned sideways to the throw, with the whole flight from hand to glove in view.
- Frame rate: choose the highest your phone offers. 240 fps gives a Great uncertainty factor, 120 Good, 90 Fair, 60 High.
- Hold still: don't move or zoom the phone while recording.
- Mark carefully: release is the first frame the ball has left the hand; arrival is the first frame it reaches the glove. Pinch to zoom, and slide your finger down while dragging the strip to step frame by frame.
Account help
- Didn't get the confirmation email? Check spam or promotions, then try signing up again with the same address.
- Forgot your password? Tap “Forgot password?” on the sign-in screen and follow the email link on the same phone.
- Change your display name: Profile, then Change next to your name.
- Delete your account: Profile, then Delete account. More on our account deletion page.
Leaderboard
- Report an entry: press and hold the entry on the leaderboard (or tap ⋯ while watching its clip), then choose Report this entry. Entries with several reports are hidden while they're reviewed.
- Block a player: press and hold their entry and choose Block. You won't see their entries any more. Unblock anytime in Profile, Blocked players.
When you email us
Include your phone model, your phone's OS version and what happened. Please send it from the email address on your Seamrock account if it's about your account.
Contact
Team Seamrock, Bengaluru, India · team@seamrock.com